The Critical Path Inc.

Phone System

  • 4.1 VOIP (Mitel/Avaya)
A phone system refers to the communication infrastructure that supports the project team’s needs. Phone system is a critical tool that facilitates effective communication, which is key to the success of any project.
 
Phone system might include:
 
Process Flowchart: Developing a clear process for how communication will flow within the team and with stakeholders.
 
Business Requirements: Defining what the project needs from the phone system to support its objectives, such as the ability to handle high call volumes or support for remote team members.
 
System Selection: Choosing a phone system that meets the project’s requirements, which could involve comparing different vendors and technologies.
 
Implementation: Overseeing the setup and integration of the phone system into the project’s operations, ensuring it aligns with the project’s timeline and budget.
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